Shipping policy
Thank you for shopping with Aligned Soul Co. We want to ensure you have a seamless and enjoyable experience with our online store.
International friends, we are sad to see that our printer does not ship internationally outside of the United States and Canada. We will be working to change that and will notify everyone once it happens.
Please review our shipping policy below:
1. Order Processing:
- Orders are sent to production ONE HOUR after being placed.
- Orders typically process within 3-5 business days (excluding weekends and holidays).
- Once your order is processed, you will receive a confirmation email with tracking information.
- We offer standard shipping options.
- Shipping rates and estimated delivery times will be displayed at checkout based on your location and selected shipping method.
- We currently ship to addresses within the United States and Canada.
- Standard shipping usually takes 5-7 business days
- We currently do not offer international shipping but will be working to change this as quickly as possible.
- Once your order has shipped, you will receive a tracking number via email.
- Use the provided tracking number to monitor the status and location of your package.
- Please ensure that your shipping address is accurate and complete.
- We are not responsible for orders shipped to incorrectly entered addresses.
7. Delays and Expectations:
- While we strive to meet delivery timelines, unforeseen circumstances such as weather conditions or carrier delays may affect delivery times.
- We appreciate your understanding in such situations.
- We will keep you informed about the status of your order through email notifications.
- Contact our customer service if you have any concerns or questions regarding your shipment.
- If your order is lost or damaged during transit, please contact us promptly at @alignedsoulco@gmail.com so we can assist you in resolving the issue.